Refunds and Warranty

Refunds and Warranties

Refund Policy:

At Talyx Sports, we want to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

Returns:

  1. 30-Day Return Policy: You have 30 calendar days from the date you receive your item to request a return.

  2. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  3. Return Process: To initiate a return, please contact our customer support team at info@talyxsports.com.au with your order number and details about the product you would like to return. We will respond with instructions on how to proceed.

  4. Refund: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  5. If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Warranty Policy:

At Talyx Sports, we stand by the quality of our products. Many of our items come with a manufacturer's warranty for additional peace of mind.

  1. Warranty Period: The warranty period varies by product and is specified in the product description.

  2. To inquire about a warranty claim, please contact our customer support team at info@talyxsports.com.au with your order number, a description of the issue, and any supporting documentation (such as photos or videos).

  3. Warranty Coverage: The warranty covers defects in materials and workmanship. It does not cover damage caused by accident, misuse, abuse, or normal wear and tear.

  4. Warranty Process: If your warranty claim is approved, we will provide instructions on how to return the item for repair, replacement, or refund, depending on the circumstances.

Contact Us:

If you have any questions or concerns about our Refund and Warranty policies, please contact us at info@talyxsports.com.au.